Identify existing and new users and create personas.
Cross-check user experience and strategies.
Build a messaging platform.
UI/UX development that connects to the audience.
Iterate on design directions.
Integrate design components with engineering.
Oversee Q/A of visual language rollout
Optimize the user experience
Illumy gave me free rein to rebuild their brand's visual everything, design new product features, and provide solid creative direction. A vibrant communications brand with a strong visual language was created, resulting in a user experience that makes people feel positive, safe, and connected – creating a happy brand.
Positioned the brand for GTM
Dramatically increased effectiveness in Gen Z consumer audiences
Elevated brand experience and presence
Email + Messaging + Video Chat all in one happy package.